Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify content needs
   • Identify strategic intent of website from business requirements and client expectations
   • Develop information requirements based on the website intent, intended audiences, types of client interactions, and long and short-term goals for the site
   • Identify required information and group into business schemes related to the business structure
   • Determine content requirements for each process
   • Identify any security access requirements
2. Plan content structure
   • Cluster and document information in related topics
   • Develop a hierarchy and site map of information
   • Check data to confirm sequence of hierarchy
   • Ensure that labels are clear, consistent, coherent and relatively intuitive for client to access
3. Develop navigation system
   • Build navigation system for overall website based on business requirements
   • Ensure ease of navigation on the site and provide different ways of searching, while providing feedback to client
   • Ensure navigation is accessible
4. Test and sign off
   • Construct prototype of information architecture design
   • Arrange for a subset of the client to test the prototype for usability to determine if architecture meets client expectations
   • Ensure site content will format in the business and client technical environment
   • Adjust architecture based on client feedback
   • Sign off prototype to confirm current and future business requirements are met

Required Skills

Required skills

communication skills to liaise with client

literacy skills to

document technical specifications

interpret client business requirements

planning and organisational skills to design website navigation

problemsolving skills to resolve technical problems

technical skills to

conduct user analysis

integrate online processes

undertake website analysis

use site design software

Required knowledge

client and business liaison and understanding how ebusiness sites fit into corporate strategy

CSS

hypertext markup language HTML and eXtensible hypertext markup language XHTML

hypertext transfer protocol HTTP

implications of technology connectivity and documentation of technical specifications

World Wide Web Consortium WC standards

website architecture and business process design and linkages between processes

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to develop and design the information architecture of a complex website that meets current business requirements
Context of and specific resources for assessment	Assessment must ensure access to appropriate learning and assessment support when required modified equipment for people with special needs web server requirement specifications integrated development environment IDE capable of creating web pages and serverside code current web development technology
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit evaluation of a complex website to test the access path to all sections of the website a site map outlining the navigation hierarchy of a complex website The assessments should be tested in a range of current browsers
Guidance information for assessment	Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed Indigenous people and other people from a nonEnglish speaking background may need additional support In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

---

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may relate to:	business network people in the organisation system.
Client may include:	employees external organisations individuals internal departments.
Content may include:	background articles copyright and disclaimer notices customer-only information customer-specific information error messages feedback mechanisms forms frequently asked questions (FAQs) hyperlink titles information and interactive features, such as product information instructions organisational information ratings, rankings, testimonials and quotes from reviews reference pages site map what’s new.
Security may include:	authentication requirements protected pages.
Accessible may relate to ability of people:	to access and navigate the website without the need to install additional plug-ins or software with current browsers to access and navigate all sections of the website with disabilities to browse and access all sections of the website.

---